Terms and Conditions


Welcome to the online store of Fabricuno. In addition to the Website Terms of Use (you can read the Website Terms of Use by clicking here and the Website Privacy Policy, Online Store Privacy Policy and Information Notices (you can read our Privacy Policies and Information Notices by clicking here, all documents of which are incorporated herein by reference, we wanted to provide you with some additional terms and conditions of sale (the “General Terms and Conditions of Sale”) regarding your purchase, including, our products and its availability, shipping, returns policy and other information and terms.

 

 

It is understood that by placing an order on Fabricuno online store (the “Store”) located at http://www.Scardy-cat.shop (the “Website”), the customer (“Customer”) fully and unreservedly acknowledges and accepts these General Terms and Conditions of Sale, the Website Terms of Use, the Website Privacy Policy, the Online Store Privacy Policy and Information Notices, all of which form an integral and substantial part of these General Terms and Conditions of Sale.

 

 

These General Terms and Conditions of Sale do not govern the provision of services, or the sale of products by subjects other than Fabricuno, even in cases in which they are presented on the Website via links, banners or other hypertext links. Therefore, before placing an order and/or purchasing products and services from subjects other than Fabricuno, the Customer should check the conditions of sale which apply to such transaction. In no case can Fabricuno be held liable for the provision of services by third parties.

 

  

 

  1. Product orders

 

 

Orders can be placed from any countries, however if our standard shipping service is not included in your country than you have to pay for the shipping. We are very sorry for that inconvenience but soon our service will reach to you.

 

 

The Customer must provide Fabricuno a valid e-mail address to which required information, information under these General Terms and Conditions of Sale and any information concerning the order will be sent.

 

Fabricuno reserves the right to not accept orders which are incomplete, incorrect or if products are unavailable. If Fabricuno exercises such right, Fabricuno will inform the Customer that Fabricuno has exercised such rights, providing the reasons for doing so. The Customer is responsible for selecting the articles of interest to him/her. The Customer's shopping cart and the order summary sent to the Customer following completion of the purchase include a description of the products ordered, including measurements and sizes (where applicable), and a digital photograph allowing a sample representation of the products available on the Website.

 

 

Although Fabricuno takes reasonable measures to help ensure the photographs on the Store faithfully represent the original products, including technological means to reduce inaccuracies as much as possible, certain variations are possible due to the Customer's computer's technical characteristics and colour resolution, among other things. Consequently, Fabricuno cannot be held responsible for any inaccuracies in the graphic representation of the products displayed on the Store.

 

 

The Customer must click on the shopping cart icon to view the selected articles and total price of the articles ordered. The Customer is asked to verify the content of the shopping cart before completing the purchase form in accordance with the instructions provided on the Store, and to confirm that he/she has read and accepted these General Terms and Conditions of Sale.

 

 

  1. Product prices

 

 

Product prices include standard shipping costs, unless otherwise stipulated on the Store or on the order page. Product prices do not include all taxes and duties. The price of each product is displayed for the Customer prior to completion of the order. All prices are in United States dollars.

 

 

  1. Completing the order

 

 

The purchase procedure is complete once the Customer confirms the order. The Customer may correct the order before confirmation or can cancel the order before its completion by leaving the Website without having confirmed the order.

 

 

It expressly understood that the Customer's order is binding once the confirmation of successful completion of the order is sent by Fabricuno by e-mail, at the address indicated by the Customer during the order process. Such confirmation includes the number and date of purchase, the product ordered, its price, the amount paid and any right to return product.

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  1. Conditions of payment

 

 

The Customer must make payment via one of the methods of payment indicated on the order form.

 

 

For payment via credit card, the amount will be debited from the Customer's credit card at the time the completion of order.

 

 

For payment, the Customer must provide the credit card number, expiry date and security key indicated on the card.

 

 

  1. Delivery

 

 

Following order completion, the Customer can monitor delivery status of the order in our “Track Your Order Page”. The Customer can also contact Fabricuno’s Customer Service by e-mail to request information on delivery.

  

 

Fabricuno generally fills orders within a maximum of 30 days of the day the order has been confirmed, except where the order has been cancelled pursuant to article 4 above or as otherwise set forth herein.

 

 

The Customer has the following delivery options:

 

 

(i) Standard shipping with courier delivery will be generally made within 10-14 business days from when the Customer receives confirmation that the order has shipped;

 

 

(ii) Distant shipping Service: This service is for the countries, where our standard shipping service cannot reach and for that the customer will be charged extra for this shipping service.

 

 

The delivery terms are merely estimates only. Fabricuno kindly invites its Customers to always check when the item will arrive.

 

 

All shipping costs, including additional costs charged to the Customer are itemized in the order form at the time of purchase on the Website.

 

 

Before the products have been actually shipped, the Customer may contact Customer Service should he/she wish to change the delivery date and Fabricuno will reasonably try to accommodate such request. In any case, the e-mail sent by Fabricuno to the Customer contains a tracking code and an exclusive link to track the shipment in real time. Fabricuno's customer Service can provide assistance for any delivery problems.

 

 

The Customer is responsible for the loss or damage to the products ordered, for which Fabricuno is not responsible, beginning at the time at which the Customer or a third party designated by the Customer and different from the carrier takes delivery of the products.

  

 

If the product is damaged, the Customer (or recipient) must detail all observed damage on the delivery note. Any claims must be made as described in article [7] below.

 

 

Should the Customer make a claim for loss, non-compliance or damage to the product, Fabricuno will replace the product free of charge when available, or refund the Customer, upon express Customer request, according to the terms and conditions described below.

 

 

  1. Conformity of the order

 

 

The Customer must check the products at the time of delivery, in order to ascertain that they match the articles ordered and have no manufacturer's or conformity defects.

 

 

Should the delivered product not conform to the order, the Customer has the right to have the products brought into conformity at no charge, through repair or replacement, unless the requested remedy is objectively impossible or excessively costly with respect to the other.

 

 

If product repairs or replacement are not performed within a reasonable amount of time from the Customer's request, or are impossible or excessively costly, the Customer may request an appropriate price reduction or a refund of the purchase price. It is understood that the Customer loses said right if he/she does not report the conformity defect to Fabricuno within two (2) months of the date at which the latent defect was discovered.

 

 

If the order is returned and the credit card has already been debited, the Customer will be promptly. In the same way, if payment is made via PayPal, and the amount is debited at the time of order, the Customer will be promptly refunded via PayPal.

 

 

Fabricuno must be notified of any Customer request for one of the remedies listed above using the return form, And the customers can let Fabricuno know about the issue by sending mail to customercare@fabricuno.com  

 

 

The guarantee procedure above for conformity defects can be applied only for defective products purchased on the Website.

 

 

  1. Returns and Refunds

 

 

The Customer's right of return must be exercised as described below.

 

 

The right of return must be exercised by the Customer within 14 (fourteen) days of the date of delivery to the Customer or a third party on its behalf. To exercise the right of return, the Customer must contact Customer Service or follow the online procedure and obtain a return code. Once the Customer has obtained a return code, he/she must contact UPS for pick up and attach the printed return label on the package.

 

 

For the return to be accepted by Fabricuno, the products must be returned within 14 days of the date on which the Customer informed Fabricuno of his/her wish to return the purchase with the return form via the online procedure or by telephone to Customer Service, in order to obtain a return code, and respecting the following conditions:

 

 

  1. The products must be returned in their original packaging (box, accessories, inserts, protection, leaflets, etc.).

 

 

  1. The products must be accompanied by the purchase receipt.

 

 

  1. Products returned by the Customer must not have been damaged, used, worn or washed, but may be handled and inspected to determine their nature and characteristics.

 

 

  1. Labels and security tags must still be attached to the products.

 

 

  1. Damaged goods being returned must be in the condition in which they were received by the Customer; the Customer must not attempt to modify, handle or repair them.

 

 

Fabricuno reserves the sole right to refuse returns of products that have been damaged, are incomplete, deteriorated and/or soiled or in any state clearly indicating that the products have been used, or products returned after the deadline indicated above, or lacking a return form.

 

 

Fabricuno also reserves the right to demand compensation for any damage caused by the Customer's negligent conduct or misconduct when returning products. Fabricuno cannot be held liable for lost or stolen products beyond its control, or for returns to the wrong address, or for delivery delays of returned products beyond its control, it being understood that the Customer assumes all risks of returns. The Customer is also responsible for providing proof of return.

 

 

In the event of return, the Customer will be refunded all payments made to Fabricuno for the returned product(s), according to the method of payment chosen for the purchase, including delivery costs (and excluding additional costs for Express shipping Service, described in article 5 above).

 

 

Fabricuno will refund these amounts upon receipt of the returned product or when the Customer proves that he/she has correctly sent the product to Fabricuno. Refunds are credited to the Customer's current account linked to the credit card used by the Customer for payment, or via PayPal. Refunds are at no charge to the Customer.

 

 

  1. Product authenticity and intellectual property rights

 

 

Fabricuno guarantees the authenticity and quality of all the products sold on the Website in accordance with Website Terms of Use.

 

 

The Fabricuno’s trademark, all the figurative and non-figurative marks and in general all other marks, illustrations, images and logos present on Fabricuno’s products, and/or packaging, whether registered or not, are and shall remain the exclusive property of Fabricuno, its affiliates or its licensors. Reproduction in whole or in part, modification or use of said trademarks, illustrations, images and logos for any reason and on any medium is strictly forbidden without the prior express approval of Fabricuno.

 

 

Any combination of said trademarks with other marks, symbols, logos or any distinctive sign suitable for creating a composite logo is also forbidden.

 

 

Reproduction in whole or in part, modification or use of drawings, models or patents which are the exclusive property of Fabricuno, its affiliates or its licensors. is also strictly forbidden.

 

 

  1. Force majeure

 

 

Performance of services and sales of products by Fabricuno may be suspended in the event of a force majeure event preventing or delaying its performance including but not limited to, acts of god, fires, storms, floods, accidents, explosions, epidemics, earthquakes, quarantine restrictions, civil or military authority, acts of public enemy, war, terrorism, acts of the government loss or interruption of electrical power or other public utility, freight embargoes, delays in transportation or other circumstances beyond the control of Fabricuno.

 

 

Fabricuno will inform the Customer of said unforeseeable events within seven days of its occurrence Should the suspension of the services last more than 15 days, the Customer may cancel the order and receive a refund of amounts already paid, as in article [7] hereof.

 

 

  1. Competent jurisdiction and applicable law 

 

SPECIAL TERMS AND CONDITIONS OF SALE FOR PERSONALIZED AND/OR SPECIALLY PRODUCED PRODUCTS

 

 

For certain articles, fabricuno also offers the following services:

 

 

(i) Product personalization through our fashion designer, where our designer will chose a design of collection for you and send it to your email. To contact our designer send email to yourdesign@fabricuno.com 

  

 For personalized products, the terms and conditions explained above also apply.