- Can I still shop online from Fabricuno?
Ans: Yes, Our online shop remains open
- How do I return an order?
Items can be returned within 14 days from the delivery of your order. Please note it is not possible to return personalized items, read more information on Terms and conditions of sale.
To request your return fill in the Online Return Form . And make sure to write your reason why you wish to return it.
After filling in the form, please follow these easy steps for returning the purchase to our warehouse:
a) Prepare the items you wish to return in the original order box. Kindly ensure the products have all their packaging and accessories, that the security tag and seal are intact and that the return box is safely sealed.
b) The return package must be shipped back to Fabricuno within 15 days of your return request.
your delivery fee will also be returned once we verify the product comply with our return conditions. Please note exchanges are not possible
- What are the current delivery times?
While we continue to offer our existing shipping options, please allow additional time to receive your order as you may experience delays in delivery.
Standard delivery usually takes 4-6 days from the date of purchase.
Express shipping is also available on most items with delivery in 2-3 business days.
All delivery options available for your order will be displayed at checkout.
We will send you a UPS tracking number for your package by email. You can also follow the delivery online through the track your order page.
- How do we connect with the customer care?
we have a contact us page, where you can write your quires or details about your order. if you want to know about your order make sure to mention the tracking number.